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Manhattan
Home
Clients
Caregivers
Sites
Manhattan
Brooklyn
Welcome Alon!
Today
Week
Month
Overall score
↑
3%
Total Caregivers
25
Total Notifications
12
↑3%
Client Satisfaction
86
↑2%
Caregiver Satisfaction
73
↓2%
Caregiver Performance
88
↑6%
Remarkable Caregiver
Cesar Caban
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Client To Notice
Hubert Heitz
Staff Performance
80%
Staff Satisfaction
85%
Client Satisfaction
90%
Overall
90%
New Caregivers
Youlanda Yokota
Jamie Jumper
Queenie Quintanilla
New hires are acclimating well
There have been no notifications this week from caregivers who have been with the agency for under 1 month.
Keep up the good work!
Executive Summary
8:33 AM
Falling detected at Hubert's house during shower time
2:14 PM
Susan called for help repeatedly for 7 minutes until Jess arrived
7:23 PM
Lela showered Daniel at an unusual time
8:31 PM
Nicholas is having a complicated day, with more notifications than usual
Notifications
Time
Participants
Room
Intensity
Play
Description
Assignee
Comments
Rank
7:30 AM
Ken,
Cesar
Living Room
Low
Positive interaction, joyful Laugh
Staff Member
John
Jessica
Adam
Comments
David - Home Care Owner
Can you please check what happened during the shower incident?
11:52
John - Care Coordinator
Apparently Hubert slipped and fell in the shower,
so far the caregiver failed to notify us.
11:54
Wow, I'm so glad Sensi.ai notified us.
Please get down to the bottom of it and update me.
11:56
I agree 100%, I'm on it.
11:58
5
5
4
3
2
1
8:33 AM
Hubert, Lela
Bathroom
High
Shower, impact
Staff Member
John
Jessica
Adam
Comments
David - Home Care Owner
Can you please check what happened during the shower incident?
11:52
John - Care Coordinator
Apparently Hubert slipped and fell in the shower,
so far the caregiver failed to notify us.
11:54
Wow, I'm so glad Sensi.ai notified us.
Please get down to the bottom of it and update me.
11:56
I agree 100%, I'm on it.
11:58
5
5
4
3
2
1
12:17 PM
Cordelia, Nicholas
Living Room
Moderate
10 minutes late for clock in
Staff Member
Link 1
Link 2
Link 3
2
5
4
3
2
1
1:20 AM
Ken,
Cesar
Living Room
Low
Positive interaction, compliments
Staff Member
John
Jessica
Adam
Comments
David - Home Care Owner
Can you please check what happened during the shower incident?
11:52
John - Care Coordinator
Apparently Hubert slipped and fell in the shower,
so far the caregiver failed to notify us.
11:54
Wow, I'm so glad Sensi.ai notified us.
Please get down to the bottom of it and update me.
11:56
I agree 100%, I'm on it.
11:58
5
5
4
3
2
1
2:14 PM
Susan , Jess
Bedroom
High
Call for help
Staff Member
Link 1
Link 2
Link 3
Select Staff Member
John
Jessica
Adam
5
5
4
3
2
1
4:05 PM
Ken,
Nicholas
Bedroom
High
Struggle lifting client from bed
Staff Member
Link 1
Link 2
Link 3
5
5
4
3
2
1
7:23 PM
Daniel , Lela
Bathroom
Low
Unusual shower time
Staff Member
Link 1
Link 2
Link 3
3
5
4
3
2
1
8:22 PM
Ken, Nicholas
Living Room
High
Argument with client
Staff Member
Link 1
Link 2
Link 3
2
5
4
3
2
1
9:03 PM
Hubert , Jess
Bedroom
High
Client moan, trouble getting in bed
Staff Member
Link 1
Link 2
Link 3
Select Staff Member
John
Jessica
Adam
5
5
4
3
2
1
10:16 PM
Hubert , Jess
Bedroom
High
Cry
Staff Member
Link 1
Link 2
Link 3
Select Staff Member
John
Jessica
Adam
5
5
4
3
2
1